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Entergy Clerk Specialty Sr - Customer Accounting Services in Hammond, Louisiana

Date: Jan 9, 2020

Location: Hammond, Louisiana, United States

Company: Entergy

*This position will be filled as a Clerk Specialist Sr or below depending on qualifications*


Provides general office support and performs clerical functions dealing with back office work.


  • Performs administrative duties within the department as may be required.

  • Performs specific work functions within the department such as account maintenance, billing adjustments, invoice processing, and work request job closing.

  • Provides project assistance as directed by the department leadership.

  • Records Management Custodian responsibilities including file maintenance, reporting and compliance to internal and regulatory required records retention policies.

  • Provides assistance to internal and external customer on billing related issues.

  • Must be willing to assume a storm restoration role and travel if necessary.


Minimum education required of the position

High School Diploma or Equivalent

Minimum experience required of the position

Clerk-Specialty I - 0-2 years of minimum experience

Clerk-Specialty II - 2-4 years of minimum experience

Clerk-Specialty Sr - 5-7 years of minimum experience

Minimum knowledge, skills and abilities required of the position

Knowledge of Microsoft Office Applications, Familiar will all company policies and procedures. Possess excellent communication skills, both written and oral with internal and external customers. Willing to work extended hours as needed. Self-starter with high initiative, willingness to learn new processes. Excellent multitasking and team working capability a must.

Any certificates, licenses, etc. required for the position

May require certification and/or license as required for specific positions.


*If you are SASS test Recommended, please list it on your resume.


Primary Location: Louisiana-Hammond

Job Function :Professional

FLSA Status :Nonexempt

Relocation Option: No Relocation Offered

Union description/code :NON BARGAINING UNIT-NBU

Number of Openings :1

Req ID: 90265

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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