Entergy Student, Intern - Shared Services Support Center in Hammond, Louisiana

Student, Intern - Shared Services Support Center

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Date: May 17, 2018

Location: Hammond, LA, US

Company: Entergy


Supports the Employee Support Center by participating in the day to day activities of the Finance and Human Resource customer support center. Assignments are made for specific tasks based on the needs of the department. Training is provided.


Interact with Entergy employees, retirees and external suppliers on inquiries in the areas of Human Resources and Accounts Payable via email and phone.

Assist with the day to day tasks of the Employee Support Center Accounts Payable and Human Resources teams such as:

  • Answering email and phone inquiries concerning Accounts Payable Invoicing and/or Medical/Family Leave, Healthcare Benefits, and general HR policy and process questions.

  • Providing courteous customer service and timely responses on all inquiries

  • Providing inquiry responses via emails and/or calls.

  • Documenting inquiries in the case tool.


High School Diploma. Pursuing undergrad or master's degree in human resources, finance, accounting or business related field.

Desired: GPA of 3.0 or higher.

Minimum experience required of the position

Some customer service work experience preferred.

Minimum knowledge, skills and abilities required of the position

General human resources, finance, or accounting knowledge; Strong communication skills; Must be proficient in typing; Able to work in a fast paced environment; Capable of learning quickly; Strong team player attitude and interpersonal skills. Ability to prioritize work and handle multiple tasks at one time.

Any certificates, licenses, etc. required for the position



Primary Location: Louisiana-Hammond

Job Function :Students / Early Careers

FLSA Status :Nonexempt

Relocation Option: Not approved

Union description/code :NON BARGAINING UNIT-NBU

Number of Openings :1

Req ID: 79773

Travel Percentage :Up to 25%

Nearest Major Market: Baton Rouge

Job Segment: Accounts Payable, Intern, HR, Finance, Entry Level, Human Resources, Customer Service

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