Entergy Operations Coordinator or Lead Operations Coordinator in Little Rock, Arkansas
Operations Coordinator or Lead Operations Coordinator
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Date: Nov 7, 2018
Location: Little Rock, AR, US
Responsible for scheduling, assigning, managing and monitoring work of construction and service work.
Ensure all work meets company standards and in service dates while ensuring that all workmanship complies with Entergy's safety guidelines and practices. Have extensive knowledge of a working distribution system.
Ensure assigned work within the distribution system results in reliability and high customer satisfaction.
Work with the line areas and other areas of operations to carry out necessary tasks for operation of the distribution system.
Provide leadership within the workgroup including mentoring others and aiding to ensure their job performance in all tasks.
Promote and ensure a safe work environment including use of Human Performance tools.
Prepare and carry out switching orders for the distribution system.
Work with Engineering, Vegetation, DOC and other departments in seeing that all facilities are constructed and maintained according to company specifications, standards and policies.
Assume dispatching on a local basis during emergency and storm situations to ensure service is restored to all customers in a timely manner. Be available for call-out at all times.
Work emergency or storm restoration in other areas as needed. Read and interpret construction prints.
Work with external and internal customers. Assume Supervisor's duties for a short time in his absence. Review daily outages in AM/FM and monitor/complete TACTICS and reliability issues for the Network.
Minimum education required of the position
High School Diploma or equivalent.
Minimum experience required of the position
Operations Coordinator - Minimum 8 years of experience in related field.
Operations Coordinator, Lead - 7+ years
Minimum knowledge, skills, and abilities required of the position
Strong knowledge of computers and related technology. Strong communication and organizational skills. Ability to take and understand directives and complete tasks. Excellent leadership skills. Strong decision making skills. Ability to manage multiple activities and changing priorities. Ability to work well under pressure. Self motivated and dependable team player. Ability to recognize hazards in the workplace and have the ability to mitigate the hazards. Ability to maintain and care for Company equipment properly and safeguard assets. Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service. Demonstrated acceptance of a diverse and inclusive work environment and customer base. Desired: Ability to recognize opportunities for process improvement and have the ability to enact change; Ability to lead and participate in problem solving teams as required.
Any certificates, licenses, etc., required for the position
Ability to use physical strength to perform required tasks in all weather conditions. As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Primary Location: Arkansas-Little Rock
Job Function :Professional
FLSA Status :Professional
Relocation Option: Level II
Union description/code :NON BARGAINING UNIT-NBU
Number of Openings :1
Req ID: 83745
Travel Percentage :25% to 50%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement
Nearest Major Market: Little Rock
Job Segment: Operations Manager, Engineer, Business Process, Operations, Engineering, Management
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