Entergy Sr Manager, IT Program Management in Little Rock, Arkansas
Sr Manager, IT Program Management
Date: Feb 24, 2023
Location: The Woodlands, Texas, United States
Posting End Date:
Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
The preferred location for these roles are The Woodlands, TX or New Orleans, LA. Little Rock, AR and Jackson, MS may also be considered.
Reporting to the Dir, Technical Capital Projects the Sr Mgr, Program Management will serve as a key member to the Technical Capital Projects leadership team. This role will provide executive leadership that works with the business functions and key stakeholders across the enterprise to deliver transformational technology programs that enable and support the company’s current and future business objectives. The senior manager will ensure that a portfolio of transformation initiatives executes to milestones, budget, and deliverables. S/he will conduct business analyses and lead executive reporting as well as drive overall program governance. This will entail directing a matrixed team responsible for demand planning, portfolio management, performance management and program governance. With a continuous improvement mindset, the senior manager will focus on continuing to optimize the processes and standards of the enterprise transformation office. The objective of this role is to ensure and maintain high standards of project delivery and the achievement of program objectives and outcomes and ensure that the transition from program deployment to steady state operations is managed successfully.
Ownership of delivering business case outcomes and to keep programs on schedule and on budget
Build and manage a dynamic cross-functional team including internal business process owners, program operations, program compliance, internal technical IT staff, external software and system integration specialists, Regulatory, Human Resources, Finance, Legal, and Corporate Audit & Controls based on the targeted and approved technology programs.
Effectively communicate complex ideas/concepts to business leaders at all levels and functions to drive business outcomes and value delivery
Understand the change impacts and develop the business change strategy and define support required
Ensure implementation process and solutions meet and deliver the business requirements and value case with Customer Centricity as the driving principle
Develop all the best-in-class procedures and training materials for effective rollout, training and adoption.
Lead the senior stakeholder engagement and steering committees for assigned programs/projects
Manage and maintain accountability for report-out on project status, issues, risks, etc. to all stakeholders including key executives at defined cadence
Minimum education required of the position
BS/BA degree in Management Information Systems, Finance, Computer Science or other technical area of study preferred OR equivalent work experience. MBA is a plus
Minimum education and experience required of the position
10+ years of experience with program management of medium and/or large, complex technology and IT initiatives
Experience in the development, implementation, and maintenance of medium and/or large-scale, multi-million-dollar IT/transformation programs
Experience in vendor relationship and contract management
Familiarity with business operations, financial planning, regulatory, and best in class technology landscape
Specific and direct experience with SAP, Oracle, Maximo will be given first consideration
Experience with time and labor programs and customer billing technology
Experience in stakeholder and crisis management
Experience in/or exposure to P&L responsibilities and business case development through to approval
Minimum knowledge, skills and abilities required of the position
Strong communication skills, including the ability to create and articulate an inspiring vision for the organization, not only for the areas s/he is directly responsible for, but the enterprise as a whole
Ability to work effectively with business leadership and resources in a multi-location, cross-functional, network/matrix environment
Ability to leverage continuous improvement practices to provide sustainable value to internal/external customers
Business, financial and risk management acumen and experience managing in large organizations
Performance metric dashboards and outcome-based solutions that are reported with transparency
Establish positive and influential relationships
Proven medium and/or large project and program management skills
The ability to attract and recruit top talent, motivate and lead the team, delegate effectively, celebrate diversity within the team, and manage performance
Proven ability to set strategy, execute on results and lead cross-functional, diverse teams
Strong leadership skills and ability to provide clear direction
An entrepreneurial and creative approach to developing new, innovative ideas
Ability to influence and motivate others
Has a high degree of integrity and forethought in approach to making decisions
Ability to act in a transparent and consistent manner while always taking into account what is best for the organization
Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations
Ability to evaluate multiple options and make the best decision
Ability to work well in teams and encourage teamwork
Strong situational leadership skills
Ability to work effectively in a matrixed environment
Additional Comments and/or Role Requirements
Must be able to build and maintain positive and productive relationships across the enterprise
Stays informed about industry and technology best practices, bringing new ideas to Entergy.
Must be familiar with new technologies, trends and business incentives
Demonstrate the leadership practices: Clear Direction, Role Clarity, Open and Trusting, Accountability and Motivation, Career Development, Engaged Leadership
Primary Location: Texas - The Woodlands Arkansas : Little Rock || Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands
Job Function : Information Technology
FLSA Status : Professional
Relocation Option: No Relocation Offered
Union description/code : NON BARGAINING UNIT-NBU
Number of Openings : 2
Req ID: 110848
Travel Percentage : Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (firstname.lastname@example.org?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .
Pay Transparency Notice:
Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Job Segment: Program Manager, Compliance, ERP, Computer Science, Demand Planner, Management, Legal, Technology, Operations