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Entergy Operations Coordinator in Madison, Mississippi

Date: Aug 4, 2022

Location: Madison, Mississippi, United States

Company: Entergy

Posting End Date:

Work Place Flexibility: Onsite

Job Summary/Purpose

Responsible for scheduling, assigning, managing and monitoring with emphasis on reliability across the region.

Job Duties/Responsibilities

  • Ensure assigned work within the distribution system results in improved reliability and increased customer satisfaction.

  • Work extensively across all networks within assigned region to drive and execute all reliability initiatives through Lighthouse and other similar reliability programs. This includes gathering and analysis of outage data to identify patterns and trends to identify reliability improvement opportunities.

  • Work with the region leadership and engineering to carry out necessary tasks for operation of the distribution system to improve SAIDI, SAIFI, and CAIDI.

  • Provide leadership within the workgroup including mentoring others to improve reliability performance across the region.

  • Promote and ensure a safe work environment including use of Human Performance tools.

  • Work emergency or storm restoration in regular assigned area and in other areas as needed.

  • Work with external and internal customers. Review outage information accuracy in AM/FM, Storm Assist, and other programs to identify reliability improvement opportunities.

Minimum Requirements

Minimum experience required of the position

Minimum 8 years of experience in related field.

Minimum knowledge, skills, and abilities required of the position

Strong knowledge of computers and related technology. Strong communication and organizational skills. Ability to take and understand directives and complete tasks. Excellent leadership skills. Strong decision making skills. Ability to manage multiple activities and changing priorities. Ability to work well under pressure. Self motivated and dependable team player. Ability to recognize hazards in the workplace and have the ability to mitigate the hazards. Ability to maintain and care for Company equipment properly and safeguard assets. Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service. Demonstrated acceptance of a diverse and inclusive work environment and customer base. Desired: Ability to recognize opportunities for process improvement and have the ability to enact change; Ability to lead and participate in problem solving teams as required.

Any certificates, licenses, etc. required of the position


Operations Coordinator

Primary Location: Mississippi-Madison

Job Function :Professional

FLSA Status :Professional

Relocation Option: No Relocation Offered

Union description/code :NON BARGAINING UNIT-NBU

Number of Openings :1

Req ID: 107846

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the full statement.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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