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Entergy Continuous Improvement Strategy Manager in New Orleans, Louisiana

Continuous Improvement Strategy Manager

Date: Oct 8, 2021

Legal Entity: Entergy Services, LLC


This will be a hybrid remote role with the expectation that the employee will report to their assigned office when requested. The assigned office will be located at any of Entergy’s corporate / regional office facilities.

The official title of this position will be Mgr, CI Strategy

Job Summary

Continuous Improvement (CI) is a key priority in Entergy’s journey to be the Premier Utility. In 2020, a centralized CI function was established, responsible for increasing adoption of continuous improvement practices at Entergy to maximize sustainable value for our stakeholders. CI’s three strategic imperatives are to create sustainable value for our stakeholders, to evolve the workforce to a CI mindset so every employee takes ownership of improvement opportunities and to enable the workforce to execute on those opportunities through education, tools and tech, and ongoing coaching and support.

The Manager, CI Strategy reports to the Director, Continuous Improvement Transformation, who leads the Office of Strategy Management (OSM). This position’s primary objectives are to manage and advance the strategy arm of the OSM, which is the function that oversees the enterprise-wide CI strategy activities – from strategy formulation to execution, and to build and maintain relationships with CI counterparts to understand the internal customer needs and how to support the organization in advancing CI. The manager will evolve, refine and manage the CI strategy that directly supports the goal of becoming the Premier Utility. The manager will own and manage the CI center of expertise (COE), which includes the methodology and toolkit that supports the identification, planning and execution of targeted improvement initiatives within Entergy with the overall goal of eliminating waste while improving predictability.

The manager must be comfortable working across a multi-site, multi-disciplinary structure.

Job Duties/Responsibilities

  • Deliver on the creation and development of the CI enterprise strategy

  • Drive the development and ongoing monitoring and enhancement of the CI enterprise strategy and related work and deliverables

  • Establish and operate a benchmarking process to continue to evolve our CI practice, to provide strategic insights across the enterprise and to support potential CI opportunities in the business

  • Drive the continued advancement of the CI COE

  • Build partnerships and continuously engage CI counterparts to ensure a seamless delivery of CI services to the enterprise

  • Manage a team of professionals supporting the OSM

  • Other duties, as assigned or required

Minimum Requirements

Minimum education and experience required of the position

  • Bachelor's Degree in a technical or business-related field and minimum 10+ years of related professional experience is required OR in lieu of degree minimum 14+ years of professional related experience is required.

  • Experience in developing strategies is required. 3+ years of strategy consulting or strategic planning experience is preferred.

Minimum knowledge, skills and abilities required of the position

  • Customer-focused mindset and strong interpersonal skills; ability to effectively interact, communicate and work with diverse groups of people to build strong relationships and influence successful outcomes

  • Self-starter who is able to work independently, manage time effectively and take ownership of results

  • Strong analytical and critical thinking skills, including the ability to identify data trends and convert data analysis into a meaningful summary from which to draw conclusions and provide guidance

  • Continuously looks for ways to improve performance and enhance skills through development

Desired knowledge, skills and abilities

  • Lean Six Sigma (LSS) Green Belt or higher certification

  • People management and people development experience

  • Ability to manage and influence stakeholder relationships to achieve desired outcomes


Primary Location: Louisiana-New Orleans

Job Function : Professional

FLSA Status : Professional

Relocation Option: Level II

Union description/code : NON BARGAINING UNIT-NBU

Number of Openings : 1

Req ID: 104116

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the full statement.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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