Entergy Jobs

Job Information

Entergy IT Consultant or IT Consultant, Sr. (Distribution Automation) in New Orleans, Louisiana

IT Consultant or IT Consultant, Sr. (Distribution Automation)

Apply now »

Date: May 14, 2019

Location: New Orleans, LA, US

Company: Entergy

These positions can filled in New Orleans, LA or Little Rock, AR. If in Little Rock, there will be 80% travel to New Orleans for first 6 months.

Position Summary / Purpose

Distribution Automation (DA) is the use of telecommunications, integrated with utility software solutions and smart devices, to perform real-time sensing and adjustment on the distribution system for remote monitoring and controlling of distribution devices. DA will deploy additional field communication network infrastructure, while leveraging the existing AMI (Advanced Metering Infrastructure) communication network. DA network equipment will have the capability to effectively monitor and communicate real-time data to Entergy’s SCADA and Head End Systems, allowing for secure and reliable two-way communication of data, information, and controls. Prior to and during the deployment phase, the DA IT Consultant or IT Consultant, Sr., will act as a company liaison to support this effort. As a liaison, this individual will collaborate with Distribution Asset Planning, DA Engineering, the AMI Operations Center (also known as “AMOC”), and Telecom Operations. During DA deployment, the individual will primarily be responsible for maintaining network health and integrity as well as the oversight of the network optimization process. During steady-state, this individual will be responsible for maintaining general network health, analyzing network issues, and identifying opportunities for enhancing network efficiency.

Key Responsibilities

  • Monitor network performance through agreed upon service-level agreements (SLAs)

  • Assist in the design of Optimization Areas and approve acceptance of Optimization Areas

  • Liaise with vendors to enforce agreed upon service-level agreements, and act as the primary supervisory point of contact with network vendor during issue resolution process

  • Work with field technicians to troubleshoot hardware issues related to the network devices

  • Ensure that firmware and programming requirements of network devices are up to date and meeting business requirements

  • Organize site surveys for placement of new access points, relays, or other network enhancement devices

  • Conduct field visits where necessary to troubleshoot devices or investigate communication issues identified by other areas of AMOC

  • Understand principles of field network design, particularly as it pertains to network vendor tools and processes, and radio-frequency mesh technology specifically.

  • During steady-state operations, take on leading responsibility in network design; devise network expansion strategy for situations such as evolution of terrain, new residential and commercial developments, or expansion of service territory, including acquisition of new territory.

  • Develop governance framework for network utilization by various business stakeholders—billing, distribution automation, lighting, smart cities, etc.


  • Bachelor's degree in engineering or applied science or equivalent experience


*This position will be filled as an IT Consultant or IT Consultant, Sr. depending on experience. *

IT Consultant: 6+ Years overall engineering experience in telecommunications and networking design

IT Consultant, Sr: 10+ Years overall engineering experience in telecommunications and networking design

3 years of experience in a utility or telecom operations environment preferred

Preferred Experience

  • Experience with mesh networks, particularly Itron (formerly Silver Spring) mesh networks and head-end systems

  • Experience with AMI, DA, SCADA, and/or teleprotection systems

  • Experience working with multidisciplinary teams

Technical Skills

  • The candidate must show an ability to analyze data effectively, present technical concepts to non-technical stakeholders, and lead changes.

  • Demonstrated experience and knowledge of fundamental networking concepts such as TCP/IP, DHCP, DNS, network management tools, use of packet capture and other troubleshooting tools. CCNA or equivalent preferred.

  • Familiarity with radio-frequency (RF) communications; LTE and mesh network related concepts preferred.

  • Familiarity with RF coverage modeling (e.g. EDX SignalPro) preferred.

  • Knowledge and experience in investigating and resolving interference issues in the field.

  • Knowledge of geographical information systems (GIS) such as ArcGIS preferred.

  • Knowledge and experience in telecommunications theory and transport systems including hardware and software protocols.

  • Understanding of telecom transport mission-critical implementations in a utility environment.

  • Knowledge of utility and metering concepts; familiarity with electrical utility distribution and transmission grid control telecommunications environment is preferred.

  • Knowledge of database-related concepts.

  • High proficiency with Microsoft Office (Word, Excel, PowerPoint, PowerBI) applications.

Primary Location: Louisiana-New Orleans

Job Function :Information Technology

FLSA Status :Professional

Relocation Option: No Relocation Offered

Union description/code :NON BARGAINING UNIT-NBU

Number of Openings :3

Req ID: 86948

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Nearest Major Market: New Orleans

Job Segment: Consultant, Consulting, Telecom, Telecommunications, Distribution, Contract, Technology, Operations

Apply now »