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Entergy IT Program Manager (Solution Development) in New Orleans, Louisiana

Date: Jan 13, 2020

Location: New Orleans, Louisiana, United States

Company: Entergy

This position will be filled as an IT Program Manager Sr or below based on qualifications and experience.


Responsible for the tracking and reporting of Enterprise project activities through coordination with Project Managers, IT Infrastructure teams, and external vendors. This role provides technical and business guidance, review and oversight of related work products, and serves as an escalation point to ensure the project managers and external vendor teams deliver application and infrastructure projects on time, on budget, with first time quality, and with adherence to stated business requirements. The Program Manager maintains an active level of awareness on project status, risks, and issues for all projects under their responsibility. The Program Manager maintains a strong knowledge of and relationship with IT Infrastructure leadership and understands their challenges, working style, and operational requirements.


  • Manage to both program/project performance (e.g., delivery on commitments, quality, responsiveness, reliability, service levels) and financial performance (e.g., business case) expectations.

  • Actively manage the assigned Entergy resources and external vendor(s) in the execution of Enterprise Solution project tasks (e.g., business requirements, functional spec, use cases).

  • Establish and maintain appropriate business relationships with IT Infrastructure, Solution Operations and BU CIOs. Act as focal point for assigned Enterprise project-related activities.

  • Maintain awareness and oversight of project activities to ensure a timely resolution of project execution issues, including changes in scope, quality/reliability issues, and resource constraints. Responsible for project sponsor satisfaction with project delivery and functionality.

  • Responsible for ensuring Enterprise projects follow Entergy's standard project development methodology and that the project conforms to Entergy defined standards for security and technical architecture.

  • Provide the assigned Project Manager with proper staffing, estimates of efforts, oversight, path for escalation, process compliance, and product quality for BRM related activities in project execution.


Minimum education required of the position

Bachelor's degree in related field or the equivalent work experience. Advanced degree preferred.

Minimum experience required of the position

Minimum of 5+ years evaluating and working on new technology with preferably 2+ years in Energy industry.

Minimum knowledge, skills and abilities required of the position

Experience with the issues and challenges associated with the Energy industry (e.g., regulation, technologies). Good awareness of strategic planning and Architecture frameworks. Working knowledge in most areas of technology (infrastructure, commercial applications, software development, end-user platforms, IT operations). Significant Project management experience. Ability to communicate and present effectively with all levels in the organization. Strong interpersonal communications skills. Excellent writing and presentation skills.

Any certificates, licenses, etc. required for the position

Technology or Vendor-specific certifications preferred.


Primary Location: Louisiana-New Orleans

Job Function : Information Technology

FLSA Status : Professional

Relocation Option: No Relocation Offered

Union description/code : NON BARGAINING UNIT-NBU

Number of Openings : 1

Req ID: 90861

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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