Entergy Supv, Line in New Orleans, Louisiana
Date: Jan 9, 2020
Location: New Orleans, Louisiana, United States
*This position will be filled in Metro Louisiana region*
Responsible for the Overhead, Underground and Civil construction and service of Entergy’s contract workforce. Interfaces with a number of operational, customer service and financial functions in the execution of their daily activities.
Managing safety, service requests, outage restoration, reliability improvement, leading out of town storm teams, responding to Customer Issue Resolution complaints, resolving executive and utility commission complaints and managing network spending, interfacing with the Customer Service Manager to provide support in the local community.
Conducting safety observations in the field
Training and development of all employees to insure that they are qualified to perform the work they are assigned. Setting and communicating aggressive performance expectations, learning/teaching process improvements, measuring/monitoring performance levels, providing feedback and coaching performance improvements to employees.
Schedule, assign and monitor work of Entergy construction crews and contract crews. Ensure all work meets company standards, in-service dates and cost estimates.
Work with Engineering and Contracts in preparing bid packages, when required. Assign, complete and close out construction jobs in DIS/MAXIMO. Verification of completed work assignments and preparation of related invoices. Read and interpret construction prints. Attend pre-design and conduct post-construction meetings
Minimum education required of the position
HS Diploma or equivalent.
Minimum experience required of the position
Minimum ten (10) years of experience in work related field.
Knowledge of Distribution contract invoicing procedures and CTS
Knowledge of AMFM/Microsoft Office/GT Viewer
Understanding of Entergy’s Distribution work management model
Understanding of Entergy storm resource acquisition/deployment process
Minimum knowledge, skills and abilities required of the position
Ability to motivate a diverse and geographically dispersed work force dealing with a wide variety of safety and training issues. Ability to influence employees through Jurisdictional Leadership on a wide variety of safety and training issues. Recognize employees with supervisory potential and work with these employees to develop them to be future leaders. Detailed knowledge of company Safe Work Procedures, Construction Practices and Service Standards is a plus. Must have excellent knowledge around the operation of DIS/DSS and understand the details around DIS construction units. Strong knowledge of computers and related technology. Ability to work irregular hours and out of town assignments as required. Strong leadership, communication, decision making and organizational skills. Ability to take and understand directives and complete tasks. Ability to work with little guidance with regards to day to day operations of the Contract Compliance organization. Ability to make timely and safe decisions regarding distribution operations. Strong knowledge of Entergy's safety policies and procedures. Ability to manage multiple activities and changing priorities. Strong problem solver. Ability to work well under pressure. Self-motivated and dependable team player. Ability to make timely and safe decisions regarding outage restoration. Required to work safely and follow all Entergy safety policies and procedures. Ability to recognize hazards in the workplace and have the ability to mitigate the hazards. Ability to maintain and care for Company equipment properly and safeguard assets. Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service. Demonstrated acceptance of a diverse and inclusive work environment and customer base. Ability to recognize opportunities for process improvement and can enact change.
Any certificates, licenses, etc. required for the position
Primary Location: Louisiana-New Orleans
Job Function :Professional
FLSA Status :Professional
Relocation Option: No Relocation Offered
Union description/code :NON BARGAINING UNIT-NBU
Number of Openings :1
Req ID: 90660
Travel Percentage :Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
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