Entergy IT Specialist (Distribution Automation Ops) in The Woodlands, Texas
Date: Sep 12, 2019
Location: The Woodlands, Texas, United States
*The official job title for this position will be IT Specialist I, II or Sr depending on experience.*
POSITION PURPOSE : This role provides support and advanced expertise of Operations Technology (OT) applications in a Critical Infrastructure Protection (CIP) environment. The primary responsibilities include day-to-day support for host modeling and display building for the Entergy DA EMS SCADA System (Distribution Automation Energy Management Systems).
Primary Duties & Areas of Responsibility:
Provide operational support, ensuring production systems and devices are online and available; this includes non-business hours on-call support
GE EMS/SCADA expertise
Alstom e-terrasource experience a plus
SCADA - experience with RTU modeling and calculations
Display building experience (WebFG)
Design Host System configurations to support RTU installations and protocol definitions.
Perform database analysis in response to data requests from Engineering and Capital Construction and Operations and Maintenance organizations.
Verify system operation, database integrity, and data presentation effectiveness on a routine basis, responding to dispatcher requests for assistance, repairs, and improvements.
Provide routine and emergency support for Host System operations systems and application software
Design, create, and implement EMS/SCADA-related special projects
Coordinate database modifications with all Operations Centers
Respond to Service Now requests for support from TCC/DOC Operations
Provide customer support and services for reported issues, service requests and inquiries
Effectively communicate technical information, concepts, and ideas verbally and in writing
Participate in the team 24 hour on-call rotation
I: 0-1 years’ experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)
II: 1-2 years’ experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)
Sr: 2-4 years’ experience (or 3 years w/advanced degree) of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)
Strong track record of relevant technology delivery
Design, development and testing of real time systems applications and enhancements
Database Administration – experience with development, testing, and operating databases
Other position that would support the development and progression into this position would include the following: IT Specialist I or II.
Minimum Education Required
Bachelor’s Degree or Experience Equivalent
Master’s Degree preferred
Critical Knowledge, Skills, Abilities:
Ability to work in a fast pace and dynamic environment, including work outside of normal business hours
Ability to support real-time systems
Ability to support cyber security activities such as, system hardening, patch management, and configuration management
Knowledge of security controls testing, security audits, and security assessments
Ability to support of fraud and computer forensics research
Highly motivated and ability to work with little direct supervision
Effective Teamwork and Inclusion (e.g. works collaboratively, builds collaborative relationships)
Good written and oral communication skills
Ability to act as a lead or technical expert
Primary Location: Texas-The Woodlands
Job Function : Information Technology
FLSA Status : Professional
Relocation Option: No Relocation Offered
Union description/code : NON BARGAINING UNIT-NBU
Number of Openings : 1
Req ID: 88441
Travel Percentage :Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
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