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Entergy Operations Specialist (Performance Monitoring and Analyst Center) in The Woodlands, Texas

Operations Specialist (Performance Monitoring and Analyst Center)

Date: Sep 14, 2023

Location: The Woodlands, Texas, United States

Company: Entergy

Posting End Date:

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, LLC

*This position may be filled as an Operations Specialist I, II, III, Senior, or Senior Lead depending on the candidate's experience and qualifications.*


The Operations Specialist is part of a team that centrally monitors Entergy’s regulated Power Generation resources’ fleet-wide performance, maintenance, and operations. The objective of the position is to provide technical expertise that drives improved operations in the MISO market, efficient maintenance practices that lower production costs, continuous improvement, and unit availability. The position will support the gathering, tracking of analytics and utilization of Advance Pattern Recognition (APR) and Artificial Intelligence (AI) applications. The position will work in a state-of-the-art 24x7 remote-operations control center (ROCC) in the Woodlands, Texas. The ROCC will include remote resource operators and Energy Management Operations (EMO) personnel.


  • Work an assigned shift in the ROCC as part of an overall fleet coverage to monitor resource operation and performance. The weekday coverage consists of overlapping 9-hour morning/evening shifts and a single 12-hour per day weekend rotation.

  • Review and assess resource equipment condition using APR software

  • Create, tune, and implement APR models utilizing APR software

  • Monitor equipment performance and operational trends to predict component health and deviation from operational standards

  • Triage developing issues to appropriate plant/engineering contacts and advise course of action, alerting SME's and resource personnel of anomalies which could adversely affect the reliability, availability, maintainability, and performance of equipment.

  • Track problems and issues to resolution, including participation in root cause analysis process

  • Provide guidance and support to Entergy’s EMO Generation Dispatcher, Power Marketer, Asset Managers, and resource operators

  • Routinely review the Tier 1 and Tier 2 instrument lists and support resolution of issues related to those lists

  • Prepare and provide routine reports on resource performance and equipment condition to management

  • Assist in the identification, evaluation and implementation of new processes or technology in support of Power Generation’s key initiatives, such as fuel efficiency, enhanced monitoring, and remote unit operation

  • Work with reliability analysts/engineers to capture and quantify avoided costs

  • Supports resource compliance and operations with all commercial, contractual, regulatory, safety, and operational obligations


Minimum education required of the position:

  • High school diploma or GED. Desired: Training in power plant operations, power plant systems and power plant performance or corresponding technical training from an accredited school

Minimum experience required of the position:

  • The candidate should have at least 2 years of operational experience in drum type, supercritical, or combined cycle gas turbine (CCGT) power plants. Should be recognized system wide as knowledgeable in power plant operations. Additional experience in other resource technologies is a benefit (e.g., solar, wind, utility size batteries, reciprocating engines, Hydro). Candidates title and level will be determine based on years of relative industry and technical experience.

Minimum knowledge, skills, and abilities required of the position:

  • Strong working knowledge of rotating components such as pumps, motors, steam turbines, generators, and field instrumentation

  • Ability to recognize off normal conditions and trends in critical equipment parameters

  • Strong working knowledge of operations of natural gas combined cycle and peaker plant technologies, coal fired power plants, solar plants, and associated systems with the ability to recognize off normal conditions and trends in unit operations during startup, shut down, and on-line operations.

  • Good understanding of power plant performance (thermal, physical, operational, and environmental)

  • Familiar with (APR) software. SmartSignal knowledge preferred.

  • Understand condition-based maintenance programs and technology applications

  • Familiar with basic functions of MISO and Entergy's operation within the market

  • Possess interpersonal and communication skills necessary to develop relationships with other Plant Support and Operations personnel that promotes an atmosphere of mutual trust and respect

  • Analytical skills that provide decision making support to resources regarding suggested improvements in equipment and unit operations, as well as identification of instrumentation issues

  • Strong computer skills, including how to effectively use the corporate computer tools provided as a standard tool set, PI-DataLink, AF and PiVision, and standard computer codes for analysis and problem solving

  • Ability to adapt to a changing work environment and flexibility to changing priorities.

  • A continuous improvement and collaborative mid-set

Any certificates, licenses, etc., required for the position

  • None


Primary Location: Texas - The Woodlands Texas : The Woodlands

Job Function : Professional

FLSA Status : Professional

Relocation Option: Level II

Union description/code : NON BARGAINING UNIT

Number of Openings : 1

Req ID: 112750

Travel Percentage : Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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