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Entergy SMART Operations Analyst (PMAC) in The Woodlands, Texas

SMART Operations Analyst (PMAC)

Date: Jul 12, 2024

Location: The Woodlands, Texas, United States

Company: Entergy

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, LLC

At Entergy, we’ve been planning for the future for more than 100 years. We’ve experienced a lot of change, generating power first from sawdust to splitting atoms, harnessing sunlight, and using abundant, clean, and efficient natural gas. We are leading the clean energy transformation for the utility industry and continue to explore alternative technologies.

We are on the verge of a monumental technology convergence, where reality swiftly catches up to possibility. The utility of the future does much more than keep the lights on and the gas flowing. It’s knowledgeable and skillful workforce will solve challenges and fuel a brighter, smarter, cleaner, and more prosperous future for everyone.

Having the lowest retail electricity rates of any utility in the United States drives economic growth within Entergy’s region, a key ingredient to sustained growth for any utility. We also believe a diverse workforce committed to personal and professional growth is critical to our success. We place a high priority on developing talent to meet current and future needs, giving employees opportunities to grow their careers their way. We’ve committed over the next three decades to reduce our carbon emissions from our operations to net-zero by 2050.

Entergy’s Power Generation group operates a fleet of more than 30 owned, leased, or operated natural gas, coal, oil hydro, and solar plants, with a total engineering capacity exceeding 20,000 megawatts. Entergy continues to build or acquire megawatts from new hydrogen capable natural gas units, solar, and other technologies to complement its existing megawatts of nuclear, natural gas, coal, oil, hydroelectric, and solar facilities.

This position can be filled as an Analyst III, Senior, or Senior Lead depending on the experience and qualifications of the selected candidate.


The Performance Monitoring and Analytics Center (PMAC) Analyst is responsible for identifying and supporting the development of applications and processes in support of the PMAC’s charter. This role will focus on the optimization of Entergy’s generating assets along with the integration of emerging new technologies into the PMAC’s portfolio of responsibilities. The position will be filled as an Analyst III, Sr. Analyst, or Sr. Lead Analyst depending on level of qualifications and relevant experience.

The PMAC organization is responsible for gathering, tracking, and utilizing real-time analytics including Artificial Intelligence (AI) applications that centrally monitors fleet-wide performance, maintenance, and operations. The objective of the team is to improve operations and drive efficient maintenance practices to support opportunities to lower production costs, continuous improvement, and unit reliability. Assist in development of root-cause analysis (RCAs) for plant failures. Participate in equipment assessment process to determine the condition of equipment. The Analyst supports all programs, work processes, training, and communication required to support the overall monitoring of various Entergy’s generation resources. This position will be in the Woodlands, Texas. The SMART Operations organization includes remote operations, commercial asset management, and Engineering & Technical Services.


  • Support ROCC/PMAC team with PGEN operational data management and monitoring systems.

  • Utilizes data to improve maintenance, budget, planning and avoided costs by detecting and preventing equipment failures that might have been unforeseen without the methodical gathering and understanding of data.

  • Generate, review, distribute routine reports on operational information relating to plant operating conditions, equipment health, generation capability, etc.

  • Communicate and investigate issues with data quality, instrumentation, and operating equipment.

  • Develop, maintain, and support in-house tool development for analysis of PGEN business and operational targets.

  • Contribute to the development of processes and procedures for data management, tool development, testing, and delivery.

  • The candidate should be able to operate in a team environment with other personnel, departments, and organizations, provide assistance on various tasks that fall under the SMART Operations umbrella of responsibility. The candidate must be able to learn new processes and programs quickly and seek opportunities to improve their efficiency and effectiveness. The candidate should also have strong analytical abilities, as well as time management and organizational skills.

  • The position requires interface with Power Generation leadership, plant management and other operational personnel, as well as other business units, including Finance, Supply Chain and System Planning Organization (SPO). The candidate should have the ability to interact at all levels.


Minimum education required of the position:

  • Bachelor's Degree in a technical or business related field required or equivalent work experience.

  • Preferred:

  • Bachelor’s degree in Math, Finance, Computer Science or Engineering (Mechanical, Electrical, Control Systems). Or in lieu of degree, 6+ years of professional experience in technical analysis, IT data systems, power generation control systems, etc.

Minimum experience required of the position:

  • Analyst III: 4-6 years of professional experience.

  • Analyst Sr: 6 years of professional experience.

  • Analyst Sr Lead: At least 8 years of professional experience.

  • Preferred:

  • 6+ years in Power Generation operations and/or maintenance experience in CCGT or Legacy (drum type, supercritical)

  • Experience working in remote monitoring & diagnostics centers, central control centers, fleet management centers, etc.

Minimum knowledge, skills, and abilities required of the position:

  • Analytical skill set with advanced knowledge of Microsoft Office: Word, Excel, PowerPoint.

  • Preferred:

  • Experience with OIS PI, PI Vision, PI AF

  • Experience with EtaPro or other thermal performance tools

  • Experience with GE Smart Signal software or other advanced pattern recognition tools

  • Experience with Predictive Maintenance technologies (vibration analysis, Thermography, oil analysis, motor testing)

  • Experience with energy market operations or economic modeling

  • Experience with IT/OT systems

  • An analytical and continuous improvement mid-set.

  • A strategic thinker that utilizes data and analytics to drive improved asset operations and maintenance in a changing environment.

  • Ability to perform complex analysis from a large volume of data and deliver superior results. Proficient in Microsoft Excel

  • Experience with PowerBI

  • Experience with coding language and application development, or interest in learning

  • Basic understanding of competitive power markets (e.g., MISO, SPP)

Any certificates, licenses, etc., required for the position:

  • None


  • Functional Knowledge - Requires an understanding of concepts and principles related to asset operations in the areas of analytics and maintenance of generation resources in a competitive market.

  • Problem Solving - Solves complex problems; Uses judgment to identify and resolve day-to-day technical and operational problems.

  • Interpersonal Skills - Explains difficult or sensitive information; works to build consensus. Uses tact and diplomacy to exchange information and handle sensitive issues.

  • Travel – The SMART Operations Analyst will be visiting our fleet of generating assets occasionally assisting with efficiency improvements.


Primary Location: Texas-The Woodlands Texas : The Woodlands

Job Function : Professional

FLSA Status : Professional

Relocation Option: Level II

Union description/code : NON BARGAINING UNIT

Number of Openings : 1

Req ID: 114878

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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